Terms of Purchase
- All products carry their respective manufacturer warranty as applicable. Where not included in the box, our sales invoice works as your warranty card.
- Any software once ordered (boxed / download), cannot be returned or exchanged under any circumstances. Also confirm latest system requirements from the software manufacturer website before placing your software order.
- Once purchased, no exchange or return of any hardware product is possible – even if it is not opened or used.
However, if a hardware product seems to be defective upon arrival, the unit (with all contents) has to be sent back to us, or directly to the authorised service centre within 5 days of receiving it.
Only after the authorised service centre confirms that unit as defective, a brand new unit will be sent as replacement at the earliest to you at no extra cost.
If you need further clarifications before confirming your order,
feel free to email us.
